iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circ*mstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.
i
ByShining Wang
You bought a couch at Nebraska Furniture Mart thinking it would go perfectly with your decor—but it doesn’t. Are you trying to understand the Nebraska Furniture Mart return policy to find out what your options are? With the help of , you can file a return request quickly and get your money back.
Nebraska Furniture Mart Return Policy Explained
Depending on the type of product you have bought, the conditions in which you can return it vary. If you feel NFM’s items don’t look good in your home, you can return them to the store nearest to your location. Most products are returnable if they are:
- Unopened
- Unused
- Without visible physical damage either to the packaging or the item itself
- Returned with a receipt
NFM return policy has various return deadlines for different products:
- 14 days—computers, tablets, and cellphones
- 30 days—furniture, floors, and most electronics and appliances
- 120 days—mattresses
Products That Are Exceptions to This Rule
NFM sells various items, and some have different return policies, as follows:
| Product | Deadline and Eligibility Criteria | Restocking Fee |
|---|---|---|
| Electric bicycles |
| 15% of the product’s price if not returned in a near-new condition |
| Phones |
| 15% restocking fee applies to all returns |
| Computers |
| No restocking fee |
| Fitness equipment |
| No restocking fee |
| Camera, lens, and drone purchases |
| 15% restocking |
| Special order merchandise | You can cancel or return special order items | NFM will deduct a minimum of 25% for the fee |
The following items are non–refundable:
- Cut yardage
- Pillows
- Futon covers
- Mattresses pads
Returning Products Without a Receipt
If you have misplaced your receipt, you can still return the product to the store, but you will receive a store credit only.
You can return the product to the store where you originally bought it from, or you can contact the store and have them pick up the item.
What Happens When You Return a Product?
Nebraska Furniture Mart offers three types of refunds, each matching your original payment method:
- Bank account—the amount you have paid will be refunded to your bank card
- Cash—if you return your item to the store, you can get a cash refund of up to $500
- Check—you will receive the check via mail 14 days after the original purchase
Use DoNotPay To Return a Nebraska Furniture Mart Product in a Heartbeat
The NFM return policy can be confusing, and you may end up not being able to return an item because you didn’t understand the procedure well enough. The company doesn’t provide much info about the return process, which means that you might have to waste hours contacting their customer support or visiting various stores. That’s why you should rely on DoNotPay’s Return My Purchase tool to create a professional return request letter in no time.
To start the return process with our help, you should:
- Provide info about the company and product
- Add photos if possible
- Click Submit
If you want to get familiar with the return policies of other major retailers, you can do so by consulting our guides from the table below:
| Zara | eBay | Steve Madden |
|---|---|---|
| REI | Adidas | Kohl’s |
| Nordstrom | Target | Zappos |
| SHEIN | American Eagle | Wayfair |
| Macy’s | Ulta | Costco |
| Walmart | Sephora | Old Navy |
| ASUS | New Balance | Coach |
Is the Situation With the Merchant Getting Messy? Take Them to Small Claims Court!
If you feel like the merchant has wronged you, our AI-driven app recognized by the ABA Brown Award will help you sue them in small claims court! You don’t need to worry about filling out lengthy court forms or collecting evidence for your case—we’ll step in and do it for you!
You can use DoNotPay to generate any legal document you may need for the lawsuit, add legal weight to it through online notarization, and fax it to the court—all in a matter of mere minutes.
Facing any other legal issues? Check out how our app can assist you in:
- Appealing any parking ticket
- Getting access to public records
- Fighting workplace discrimination
- Protecting your intellectual property
- Getting compensation as a victim of crime
- Getting an airtight divorce settlement agreement
We Can Help in Many Other Ways!
No matter what kind of assistance you need DoNotPay to provide, you can rely on it to solve any admin or legal issues you may have.
You can use our app to jump the phone queue when contacting any support team, skip the line at the DMV, get cash back on gift cards, create a valid passport photo, appeal any banned account, file an insurance or warranty claim, and get in touch with a loved one in prison in a snap.
