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NFM | SQUARETRADE
Find it. Love it. Protect it.
File a claim
No matter what happened, start your claim here.
- For the fastest service, file a claim online.
- Have your receipt and covered item with you.
- Many claims are approved instantly. In other cases, a specialist will guide you through next steps.
start claim
Register your plan
You do not need to register your plan, but it can save time in the future.
- Registration is not required for your plan to be active.
- However, your receipt is required to file a claim and registering it now can save you time if you do need to file a claim in the future.
- Click here and follow the easy instructions to save your receipt.
registration
Tech support
TVs, Laptops, Tablets, Home Theater (Audio), and Select Portable Electronics
Certified technicians available to help 24/7.
- Setting up a new appliance or device.
- Connecting your device to Wi-Fi or other devices.
- Tech support advice when you need it.
See theTerms of Service.
get tech support
Additional Appliance program benefits
Included with most major appliance plans.
- 50% reimbursem*nt for covered preventative maintenance parts and cosmetic parts replacement. Up to $50 per year.
- Covers up to $350 of spoiled food per claim causeed by mechanical failure of a protected refrigerator or freezer.
- Covers up to $50 for laundry services if we can't repair your washer or dryer within 14 days of our initial on-site service visit.
See the.
redeem benefits
Additional Furniture & Flooring program benefits
Included with select furniture and carpet plans.
- Premium Furniture Plan: For leather, fabric, or case goods items over $1,000, one cleaning is included.
- Carpet Complete Plan: One cleaning is included.
- Carpet Plus Plan: Two cleanings are included.
See the.
redeem benefits
FAQs
Don't see your question below? No worries. Quickly find the information you're looking for on ourFAQs page.
Yes. Your receipt is required to file a claim.
Most products come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.
If your plan includes preventative maintenance (e.g., refrigerator filter, lawn mower blade, etc.), you can submit a request to be reimbursed for these expenses. Please email a photo of your receipt for the maintenance item or service and the original receipt for the covered item and plan toappliance_reimbursem*nts@squaretrade.com. Once approved you will be reimbursed up to the amount of your plan benefit.
If your plan includes additional Furniture and Flooring Program Benefits (e.g. carpet cleaning, furniture cleaning, etc.), you can submit a request for service tonfmfurniture@squaretrade.comwith your plan number and we will reach out to you within 24 hours for next steps.
During the first 30 days of your protection plan:
If you purchased your protection plan at NFM, bring the receipt for your plan back to NFM for a full refund.
After the first 30 days of your plan:
You can cancel ithere.
Terms & Conditions
View full Terms & Conditions for complete coverage details.
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Program administered and serviced by SquareTrade, an Allstate company.
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Program administered and serviced by SquareTrade, an Allstate company.
What type of protection plan did you purchase?
Was your Appliance or Electronics plan purchased on or after August 1, 2019?
"Total Performance Plan" purchased before August 1, 2019 will continue to be serviced by Assurant. You will be redirected to Assurant's site for assistance.
Was your Furniture or Flooring plan purchased on or after January 1, 2021?
"Guardsman Protection Plan" purchased before January 1, 2021 will continue to be serviced by Guardsman. You will be redirected to Guardsman's site for assistance.
Additional Appliance Program Benefits
If your plan includes preventative maintenance (e.g., refrigerator filter, lawn mower blade, etc.), you can submit a request to be reimbursed for these expenses. Please email a photo of your receipt for the maintenance item or service and the original receipt for the covered item and plan toappliance_reimbursem*nts@squaretrade.com. Once approved you will be reimbursed up to the amount of your plan benefit.
Additional Furniture & Flooring Program Benefits
If your plan includes additional Furniture and Flooring Program Benefits (e.g. carpet cleaning, furniture cleaning, etc.), you can submit a request for service tonfmfurniture@squaretrade.comwith your plan number and we will reach out to you within 24 hours for next steps.
